Payment Guide
To ensure a safe and transparent shopping process that complies with UK and EU (GDPR) regulations, habikairo offers reliable and secure credit card payment options. Here is some important information about payments.
1. Accepted Credit Card Types
We accept the following major international credit cards:
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Visa
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Mastercard
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American Express
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JCB
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Discover
All payments are processed through a certified secure payment gateway. In compliance with GDPR, we do not store your full card number or any identifiable sensitive payment data.
2. Payment Steps
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Select “Credit Card Payment” on the checkout page
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Enter your card number, expiration date, and security code (CVV)
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Verify your billing information and confirm the payment
After completing the transaction, a confirmation email will be automatically sent to your inbox.
3. Security and Verification (3D Secure)
According to Italian and EU banking standards, your bank may require 3D Secure verification, such as:
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SMS code
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Confirmation via your bank’s mobile app
This step ensures that the transaction is legal and secure and complies with PSD2 Strong Customer Authentication (SCA) requirements.
4. Possible Reasons for Payment Failure
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Incorrect card information
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Insufficient funds or exceeding the bank’s authorization limit
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3D Secure verification failed
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Unstable internet connection
If the payment continues to fail, try another card or contact your bank.
5. Refund Policy
Eligible refunds will be returned to the original payment method.
Processing usually takes 1–3 business days, but the exact timing depends on your bank. No additional fees will be charged, in accordance with GMC rules.
6. Contact
For payment-related assistance:
Address: 6812 30TH AVE S,SEATTLE,WA 98108-3769,United States
Service Phone: +1 (360) 939-5125
Service Email: info@habikairo.com
Service Hours: Monday to Friday, 9:00–18:00 (UTC)